What we recover, and what we're honest about.
Accidental deletion or formatting
The most recoverable case — as long as you stop using the drive as soon as you notice, before anything writes over the deleted data.
Drive not detected / clicking noise
A clicking hard drive usually means physical head or platter damage — we assess this honestly rather than guaranteeing a result.
Corrupted partition or "RAW" drive
The file system table is damaged but the data underneath is often intact — recoverable in most cases.
SSD not detected or won't boot from
SSD failures are different from HDDs — often firmware or controller related, and time-sensitive since some failure modes worsen with continued power cycles.
Phone or laptop dropped in water
Power it off immediately, don't try to charge or turn it on, and bring it in as soon as possible — this alone determines how much can be saved.
Ransomware or mass deletion
We work on a copy of the affected drive, never the original, so a recovery attempt can't make things worse.
RAID, NAS and server data recovery, under NDA.
Chain of custody, forensic imaging, and a written report of what was and wasn't recovered.