Everything your IT needs, from one vendor.
Most offices end up with a repair shop, a hardware supplier and a cabling contractor who each blame the other. This is all of it, under one accountable contract.
Annual Maintenance Contract (AMC)
A fixed annual cost covering your whole fleet — scheduled preventive maintenance, unlimited fault support, and priority turnaround. Budget once instead of approving repairs one at a time.
- Quarterly preventive servicing
- Priority over walk-in jobs
- Per-device or per-site pricing
On-site support
For faults that shouldn’t wait for a device to travel. We come to your office, diagnose in place, and only take the machine away if the repair genuinely needs the bench.
- Across Delhi
- Response window agreed in the contract
- Standby device if we take the machine
Bulk repair & refurbishment
Batches of laptops or desktops handled together — diagnosed, repaired, cleaned, re-imaged to your standard build and returned ready to hand to staff.
- Per-unit condition report
- Standardised OS image
- Asset tags retained
Hardware procurement
New laptops, desktops, RAM, SSDs, chargers, docks and networking gear supplied in bulk against a purchase order, with GST invoicing.
- Single vendor for parts and service
- Spec advice before you buy
- Fitted and configured on delivery
Refurbished fleet supply
Matched batches of refurbished laptops — board-level tested, battery health measured and recorded, imaged to your standard build and asset-tagged. For roles where a well-tested three-year-old machine does the work, this is where the hardware budget stops hurting.
- Condition report per unit
- Your image, your asset tags
- Trade-in against the outgoing fleet
Secure data wiping & asset disposal
When machines leave your organisation, drives are wiped to recognised data-sanitisation standards and you get a written certificate per device for your audit records.
- Per-device wipe certificate
- Buyback on serviceable hardware
- Disposal via authorised e-waste recyclers
Network & server infrastructure
Office infrastructure end to end — structured cabling and switching, file server or NAS with backups, and firewall plus VPN for remote staff.
- Structured LAN cabling
- NAS/server with backup config
- Firewall, VPN, access control
CCTV installation & AMC
Cameras, cabling, recorder and storage specified around what you need to see and how far back you need to go — then kept recording under contract, because a system nobody checks stops being one long before anybody notices.
- Storage sized to your retention
- Recording verified on every visit
- Footage export support
When a server goes down, it isn't one person who stops working.
A failed array or a corrupted accounting file is a different emergency to a failed laptop. These jobs get handled first, and handled under confidentiality.
Server, RAID & NAS arrays
Failed RAID 0/1/5/6/10 sets, a rebuild that went wrong, a dead controller, or more disks dropping than the array can tolerate. We image every member disk before touching the array, so a failed attempt never costs you the original.
Business application data
Tally and other accounting data, SQL databases, Outlook PST/OST mailboxes, and shared drives — recovering the file is only half the job, so we verify the application actually opens it before calling it recovered.
Ransomware & deletion incidents
Encrypted or deleted shares, including cases where a backup job was quietly failing for months. We work on copies, never the affected originals, and help you establish what was and wasn’t reached.
Individual staff machines
Failed laptop and desktop drives, corrupted partitions and accidental formats — handled at the same priority as the rest of your fleet under an AMC.
Stop writing to the affected drive or array and don't let a rebuild run again — every further write reduces what can be recovered. Powering it down and calling is almost always better than one more attempt in place.
How your data is handled
- 01NDA signed before any device or drive is collected, if you haven’t already got one in place with us.
- 02Chain of custody logged — what we took, from where, and who signed it over.
- 03We work on forensic images, not your original media, so the source stays untouched.
- 04You get a written report of what was recovered, what wasn’t, and why — usable for audit or insurance.
- 05Recovered data returned on encrypted media, and our working copies destroyed on your confirmation.
Logical failures — deletion, formatting, corrupted partitions and most array problems — have a good success rate. Physically damaged drives are a different matter: where a drive needs cleanroom work such as a head or platter transplant, we tell you that upfront and route it to a specialist lab rather than opening it on a bench and reducing your chances. We give you an honest assessment first, and we don't bill for a recovery we didn't achieve.
The cost isn't the repair. It's the hours lost around it.
Downtime is the real cost
A ₹3,000 repair that leaves someone unable to work for three days costs you far more than the repair. That is why standby devices and agreed response windows are part of the contract, not an upsell.
Board-level repair keeps capex down
We repair motherboards at component level rather than defaulting to a board swap. Across a fleet, that difference compounds into a materially smaller hardware budget.
One vendor, one accountable person
Repairs, parts, procurement, network and disposal handled by the same people. No triangulating between a hardware vendor, a network contractor and a repair shop.
We tell you what to retire
Part of the reporting is flagging machines that keep coming back, so replacement is a planned budget line rather than an emergency purchase.
Survey first, proposal second.
We don't quote an AMC off a phone call — the price depends on what condition your fleet is actually in.
Site survey
We visit, count and check the actual fleet — age, condition, recurring faults, network layout. No charge, and no obligation.
Written proposal
Scope, response windows, what’s included and what’s billed separately, priced against what we found — not a generic rate card.
Contract & onboarding
Agreement signed, assets logged, a single point of contact set up, and your team told exactly how to raise a request.
Ongoing service
Scheduled preventive visits plus on-call support, with a periodic report on tickets raised and which machines are becoming a liability.